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Returns

14-Day Returns Policy for Top Golf Balls

At Top Golf Balls, we strive to ensure your complete satisfaction with every purchase. If for any reason you’re not completely satisfied, you can return your item within 14 days of the purchase date. Please review our policy below:

Return Eligibility

  • Items must be returned within 14 days from the date of purchase.
  • Products must be in their original condition, unused, and in the original packaging.
  • Personalized or custom items are non-returnable unless defective or damaged.

How to Initiate a Return

  1. Contact Us: Reach out to our customer service team via email or phone to request a return authorization.
  2. Prepare the Package: Securely package the item in its original packaging. Include a copy of your receipt or proof of purchase.
  3. Ship the Item: Send the package to the address provided by our customer service representative. You are responsible for return shipping costs unless the item is defective.

Refund Process

  • Once we receive and inspect your return, we will process your refund within 5-7 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within 14 days, and we will provide instructions for a replacement or refund.

Questions?

If you have any questions about our returns policy, please don’t hesitate to contact our customer service team. We’re here to help!

Thank you for choosing Top Golf Balls!